Home Depot

Home Depot is the world's largest home improvement retailer, operating over 2,300 stores in the United States, Canada, and Mexico, with annual revenues of approximately $150 billion. Founded in Atlanta, Georgia in 1978 by Bernie Marcus, Arthur Blank, Ron Brill, and Pat Farrah, Home Depot pioneered the warehouse-format home improvement store — vast buildings filled with an enormous range of building materials, tools, appliances, garden supplies, and home goods, staffed with knowledgeable associates who could guide professional contractors and weekend DIYers alike.

The company's customer base spans two primary segments: the professional contractor who relies on Home Depot as a daily supplier for construction, renovation, and repair projects; and the DIY homeowner undertaking projects from painting a room to major kitchen or bathroom renovation. Home Depot has invested in serving both segments effectively, with dedicated Pro services alongside accessible DIY resources and education.

E-commerce and the Home Depot Marketplace

Home Depot's e-commerce business has grown dramatically, accelerated by the pandemic-driven home improvement boom. The company invested billions in its digital capabilities and supply chain, including a network of flatbed distribution centres that can handle the bulky, heavy products central to its range. Home Depot.com is now one of the most visited retail websites in North America.

The Home Depot Marketplace allows approved third-party sellers to list products on homedepot.com, significantly extending the range available online. This marketplace is particularly relevant for brands in home improvement, building materials, lighting, plumbing, electrical, garden, and tools categories who want to reach Home Depot's enormous audience of homeowners and contractors.

Pro ecosystem

Home Depot's Pro business — serving professional contractors and tradespeople — is one of its most important strategic growth areas. The company has invested in volume pricing programmes, dedicated Pro desks in stores, job-lot quantity purchasing, and digital tools that help professionals manage their Home Depot account and deliveries efficiently. For brands in professional-grade tools, materials, and equipment, Home Depot's Pro channel represents access to one of the highest-spending customer segments in home improvement retail.