Overview
PostNord is the leading parcel and logistics company in the Nordic region, delivering parcels and mail in Sweden, Denmark, Norway and Finland. For an e-commerce brand selling to Nordic shoppers, PostNord is one of the main carriers for home delivery, parcel lockers, pick-up points and returns, and it also offers warehousing and fulfilment.
Who is behind PostNord
PostNord was formed in 2009 when the Swedish and Danish postal services merged, and it is owned by the Swedish and Danish states. Its headquarters are in Solna, Sweden. In 2025 PostNord had net sales of SEK 36.2 billion and about 27,000 employees. Sales fell slightly as mail volumes declined, but operating income improved thanks to the growing parcel business.
A parcel company first
E-commerce is the main driver of PostNord's business. Parcel volumes grew strongly through 2025, with an 18% increase in the third quarter, and PostNord handled 82 million parcels in the fourth quarter alone. At the same time, mail is shrinking: PostNord Denmark stopped delivering letters at the end of 2025 to focus fully on parcels. PostNord is building a Nordic parcel network with new terminals and a growing parcel locker network, and in 2025 it had its best customer satisfaction results in ten years.
What PostNord offers brands
- Parcel delivery in Sweden, Denmark, Norway and Finland, to homes, parcel lockers and pick-up points.
- Cross-border delivery to, from and within the Nordic region.
- Returns for online shoppers.
- Warehousing and fulfilment through PostNord TPL, its third-party logistics business.
- Integrations with common e-commerce platforms and shipping software for labels and tracking.
Things brands should know
- Delivery choice matters. Nordic shoppers often prefer parcel lockers and pick-up points, so offering the right options at checkout affects conversion.
- Each country is different. Delivery habits and networks differ between Sweden, Denmark, Norway and Finland, and Norway is outside the EU, which affects customs.
- Contracted rates. Prices depend on volume, service and destination, so brands with steady Nordic volumes can negotiate rates.
- Sustainability. PostNord aims for net zero emissions by 2040 and already uses heavy electric trucks in all its Nordic countries.
Why PostNord matters for brands
For a brand selling to Nordic shoppers, delivery speed, convenience and cost shape both conversion and margin. PostNord's network covers all four Nordic countries, which makes it a natural partner for brands building a Nordic business.
How eBrands looks at PostNord
eBrands is headquartered in Helsinki and works with brands on webshops, marketplaces and retail channels across Europe and North America. If you want to see how a Nordic logistics setup with partners like PostNord could support your channels, we are happy to talk it through.
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